Current resident information
Tenant Information
Use this page to request service, review resident policies, submit a written 30-day notice, and find the right way to contact SIP LLC.
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Resident actions
Report the issue, location, urgency, access instructions, and preferred contact information.
Open maintenance request → 02Submit a 30-day noticeProvide written notice, your requested move-out date, and a complete forwarding address.
Open 30-day notice form → 03Get SIP text updatesChoose whether you would like operational text updates about your tenancy and resident services.
Review SMS enrollment → 04Call SIP LLCCall the company line for resident assistance. After-hours calls should be limited to true emergencies.
Call (903) 500-8903 →Before submitting notice
Move-out and notice guidance
- Submit written information as early as possible and at least 30 days before your intended move-out.
- Your requested termination or move-out date is not confirmed until SIP reviews and accepts it as required by your lease.
- Continue following all rent, utility, possession, key-return, and other lease requirements through move-out.
- Provide a complete forwarding address so your deposit reconciliation and other required correspondence can be delivered correctly.
Resident reference
Policies and important information
Requirements, fee schedule, release conditions, and legal exceptions.
Read policy → Privacy PolicyHow SIP handles information from residents, applicants, prospects, and website visitors.
Read policy → Text Messaging TermsConsent, message frequency, delivery, opt-out instructions, and mobile-information protections.
Read terms → Fair HousingSIP’s fair-housing commitment and resident-facing equal-housing information.
Read policy → AccessibilityWebsite-accessibility information and how to request assistance.
Read policy →Need help?
Contact SIP LLC
For questions about your lease, account, notice, maintenance request, or resident services, contact the SIP team directly.
Office hours: Monday–Friday, 8 AM–5 PM.
After-hours calls are for true emergencies only.
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